Insights

Close-up of a person’s hands using a corded office desk phone, with one hand holding the handset and the other pressing buttons on the keypad.

Is VoIP Reliable For Business?

VoIP has quickly become one of the most dependable and flexible ways for businesses to stay connected. It keeps teams talking, supports hybrid working and adapts as your organisation grows. But, as with anything, the reliability of your VoIP system comes down to the setup behind it and the provider you choose. If you’re weighing […]

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Person working at a modern office desk with dual monitors and a laptop, seated in front of a large bright window with sunlight streaming in, exposed brick wall and small plants in the background.

What Is A Leased Line?

If you’ve ever dealt with slow broadband during a busy workday, struggled to keep video calls stable, or watched cloud apps grind to a halt at peak times, you’re not alone. Many UK businesses still rely on internet connections that weren’t designed for the demands of modern working. That’s where a leased line makes all […]

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Business Telecoms and Business Internet Insights

Withdrawal of ISDN and Analogue lines August 2025 Update

BT have stopped the ordering of new Analogue and ISDN lines across most of the country as they continue with their plan to withdraw the products for everyone. BT had planned to have ceased every Analogue and ISDN line by the end of 2025 but that has now been postponed to January 2027. However the […]

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Business Telecoms and Business Internet Insights

Withdrawal of ISDN and Analogue lines June 2024 Update

BT have stopped the ordering of Analogue and ISDN lines across most of the country as they continue with their plan to withdraw the products for everyone. BT had planned to have ceased every Analogue and ISDN line by the end of 2025 but that has now been postponed to January 2027. However the price […]

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Business Telecoms and Business Internet Insights

Analogue and ISDN withdrawal

There is now only 16 months left until BT stop selling Analogue lines, ISDN2 and ISDN30. There is 43 months until BT withdraw all the existing Analogue lines, ISDN2 and ISDN30. Every Business and every home that has Analogue or ISDN lines is affected by this. And it’s not just the phone service you need to […]

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Business Telecoms and Business Internet Insights

What is a Hosted Telephone System?

A Hosted Telephone System is simply a telephone system that is setup in the cloud rather than having it actually at your premises. In the past a business would have had a box on the wall containing the telephone system. They would also have had analogue or ISDN lines connecting the system to the telephone […]

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Business Telecoms and Business Internet Insights

Direct Routing for Teams

Microsoft Teams is the fastest growing business application in Microsoft’s history and is changing the way businesses view collaboration and voice services. Direct Routing allows you to convert Microsoft Teams into a business grade telephone system with true unified communications capability. It allows you to make calls to businesses and customers throughout the world, route […]

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Business Telecoms and Business Internet Insights

How a UPS can keep your business running through a power cut

Power cuts are almost unavoidable. Whether it is a localised issue or a wider area issue, most businesses will experience them at some point. However a power cut is caused there is little you can do to avoid them but there are measures you can take to minimise the potential consequences to your business.   […]

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Business Telecoms and Business Internet Insights

Cellular Ethernet

Cellular Ethernet is a mobile internet solution that is a secure alternative to wired connectivity. It is quick to order and easy to setup and coverage is available across the UK. Cellular Ethernet uses a network independent coverage solution to deliver connectivity via three of the UK’s largest mobile networks. This ensures the best possible coverage […]

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Business Telecoms and Business Internet Insights

SIP ALG and why you may need to disable it

SIP ALG stands for Session Initiation Protocol Application Layer Gateway. SIP ALG was intended to resolve specific issues that may be encountered when making calls over the internet. It attempts to resolve issues by modifying the data packets that make up the call traffic. SIP ALG is found on the majority of routers and firewalls and some […]

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